Account Manager - Western Cape
Position summary
Introduction
Job description
· Maintain and identify new business opportunities within existing Business key accounts
· Provide a consultative service to key account clients
· Identify and analyse business trends within accounts
· Coordinate and manage departmental processes within Tracker and the client’s business
· Manage, plan and attend business promotions and functions
· Proactive strategic planning
· Manage client’s operational Tracking and Vehicle monitoring needs
· Maintain and manage financial analysis in terms of projected budgets
· Manage and coordinate technical and support aspects of business
· Set up and agree to service level agreements within accounts
· Identify training needs within key accounts and within Tracker
· Proactively manage age analysis of key accounts
· Maintain and foster key relationships within accounts
· Document internal processes and business rules
· Compile statistical information when requested
· Prepare and submit tender documents for the region
· Attend scheduled sales meetings
· Maintain a sales pipeline and update it daily
· Achieve monthly and annual add on sales targets
· Account retention
· Report to the Tracker Sales Manager
Minimum requirements
· Matric with 3-5 years’ experience within the Fleet/Fleet Technology related Industries
· Relevant Sales/Marketing Degree or Diploma will be advantageous
· MS office
· Account Management experience essential
· Project Management skills are an advantage
· Market and competitor knowledge
· Good financial understanding
· Strategic thinking skills
· Excellent communication and organizational skills
· Excellent service orientation
· Time flexibility
· A self-starter
· Assertive
· Attention to detail
· Excellent relationship builder
· Results and action orientated
· Ability to work under pressure
· Valid driver’s license and own reliable transport