Administrator: Direct Sales (Internal)
Listing reference: track_001655
Listing status: Online
Apply by: 5 May 2026
Position summary
Industry: IT & Internet
Job category: Call Centre and Telesales
Location: Randburg
Contract: Permanent
Remuneration: Market Related
EE position: Yes
Introduction
The candidate is required to perform a wide range of administrative and office support activities for the department and/or managers to facilitate the efficient operation of the department. We require a diligent and hard-working individual, who can be a part of a highly motivated team.
Job description
Roles and Responsibilities
- Campaign Management and reporting within the Direct Sales Department
- General Call center Administration.
- Importing of Leads and allocating leads to consultants.
- Checks conducted to identify why a sale has not interfaced to Nimbis system
- Compilation of various daily/weekly/ monthly stats on Excel.
- Compilation of monthly management report.
- Submitting Incentive, Overtime & Commission stats and ensuring that checks are completed for Call Centre Manager.
- All bucs for caring payments and submitting bucs for caring payments to Payroll for tax purposes.
- Track payments per area in Direct Sales
- Promotional and Stationary items – order, control, and distribution.
- Hourly/Daily Productivity reporting – TFS Consultants Dashboards,
- Reporting of conversions per campaigns
- Telephony reporting
- Analysis / insights on the different campaigns / conversions / most successful time period
- Participate in departmental activities
Minimum requirements
Education
- Matric
- Tertiary Education (Advantageous)
Experience, Knowledge, skills and attributes
- Minimum 1 - 2 years’ experience in Administration
- Advanced excel is compulsory
- Results driven/Goal orientated
- Able to work under pressure
- Have a pro-active approach to their work
- Ability to multi-task
- Excellent time management and attention to detail
- Good knowledge of MS office, MS Outlook, MS CRM, CDS and TCRM
- Confident and assertive
- Team Player
- Understand Analytics
Benefits:
- Medical Aid
- UIF
NB: If you do not hear from us in two weeks, consider your application unsuccessful.