TQM Technician
Listing reference: track_001652
Listing status: Online
Apply by: 28 April 2026
Position summary
Industry: IT & Internet
Job category: Others: IT and Telecommunication
Location: Johannesburg
Contract: Permanent
Remuneration: Market Related
EE position: Yes
Introduction
Tracker is looking for a TQM Technician in their technical support division based in our Johannesburg Head office. The strategic objective of the role is Installing and Investigating VNT/VND, SR’s, R&D Projects, FC & OEM Visits, technical reports & documents.
Job description
VNT & VND Activity
- Investigate VNT & VND.
- Compile an accurate and detailed report regarding the findings of the installation.
- Submit Findings report to Technician Administrator.
- Update TQM Feedback Form Findings on SharePoint.
QA Investigation SR’s Activity
- Investigate the quality of the installation.
- Compile an accurate and detailed report regarding the findings of the installation.
- Submit report to Technicians Manager if the installation was substandard.
- Update TQM Feedback Form Findings on SharePoint.
Productivity
- Technician must achieve a 100% Productivity per month.
- Productivity includes admin, drive time and installation time completed during the month by the Technician
General Admin
- Capture daily activities (Installations) accurately on TQM Feedback form on SharePoint, within 24Hr’s.
- Update VNT/VND, R&D and SR QA Investigation SharePoint database.
- Provide relevant documentations feedback on daily basis.
- Produce technical installation guidelines
OEM and Installation Bulletin
- Liaise with OEM’s and assist in technical queries.
- Investigate and complete OEM or Installation bulletin.
- An average of 6 OEM or Installation bulletins needs to be completed per month.
- Compile an accurate and detailed OEM or Installation bulletin.
- Submit report on TQM Feedback Form SharePoint
Minimum requirements
- Matric
- Valid Driver License
- Qualified Auto electrician/Mechanic or equivalent in years’ experience.
- Training on Tracker Systems and products
- 5 Years Relevant Tracker Systems & Product experience.
- 5 Years Customer interaction experience.
- Computer Literacy (MS Word, MS Outlook and MS Excel)
- Tracker Applications exposure
Benefits
Provident fund
Medical aid