Acquisitions Agent: Fixed Term Contract

Listing reference: track_001427
Listing status: Online
Apply by: 11 July 2025
Position summary
Industry: IT & Internet
Job category: Call Centre and Telesales
Location: Gauteng
Contract: Fixed Term Contract
Remuneration: Market Related
EE position: No
Introduction
Tracker has been South Africa’s leading vehicle tracking company since the 1990s. Tracker requires the services of sales agents on a 12-month Fixed Term Contract basis in the Acquisitions Call Centre situated at the head office based in Johannesburg.
Job description

       The Acquisitions agent is responsible for sales and lead conversion targets

       Marketing of Tracker to both existing and new customers

       Follow up on outstanding leads and/or queries

       Handle inbound and make outbound calls according to campaigns

       Demonstrate excellent knowledge of product, service offerings and systems

       Negotiate and make relevant product and service adjustments in line with customer needs, product pricing and Trackers sales strategy

       Dealing with customer queries and complaints in a competent, efficient and professional manner, in accordance with Trackers’ quality standards and values

       Selling value-added services

       Up-selling of Tracker products

       Obtaining referrals from new Tracker customers

       Provide constant feedback to intermediaries, management and other departments regarding status of leads

       Ensure quality benchmarks are achieved

       Manage time and workloads to ensure that deadlines and targets are met

       Align own behaviour with Trackers culture and values

       Ensure achievement of own performance requirements

       Establishing, building and maintaining relationships with our various partners

       Contract administration, feedback and daily statistical reporting.

       Scheduling fitments of Tracker units

       Rescheduling appointments

       Checking/Maintaining high Quality of schedules

       Management of potential cancellations

Competencies Required:

  • Selling skills (objection handling & negotiation)
  • Customer centric
  • Attention to detail
  • Deadline and results driven
  • Initiative
  • Teamwork
  • Judgment/Problem solving
  • Tolerance for stress
  • Interpersonal and communication skills
  • Influencing

Minimum requirements

Job Requirements:
  • Matric
  • 1 year previous call centre experience in a sales environment is essential
  • RE 5, 120 FAIS credits advantageous
  • MS Office knowledge (Basic or Intermediate Excel)
  • Please Note: If you have not heard from us within 4 weeks, consider your application unsuccessful.

Benefits

None

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