Stock Control Duties

• Anticipate issues and take appropriate action according to agreed production schedule.
• Gather/collect data relating to stock levels for the core stock items from relevant schedules.
• Reconcile stock schedule readings by performing appropriate calculations and checks to confirm consumption corresponds with invoiced volumes.
• Ensure balance between paper records,  physical levels and consumption (within defined, acceptable, limits of error).Highlight variances which fall out of acceptable limits and report to line manager for investigation.
• Oversee and administer all stock administration operational activities as requested by the manager and supervisor in line with approved policies and procedures.
• Assist the manager and supervisor with the accurate coordination and provision of relevant stock control operational information as required.
• Establish and maintain professional Business Partner interactions with all key stakeholders to ensure mutually successful relationships.
• Coordinate all relevant stock administration activities according to SOPs (standard operating procedures) and in line with internal policies and procedures.
• Prepare all necessary stock control documentation according to quality and compliance standards.
• Conduct all relevant stock control filing activities in line with policies and procedures, ensuring accuracy throughout the process.
• Conduct all relevant stock control record-keeping activities in line with policies and procedures, ensuring accuracy throughout the process.

Compile Stock Reports

• Generate previous day stock movement reports by collating data from all relevant sources in line with quality and time standards.
• Submit accurate and timely information to the line manager for information/decision-making purposes.
• Perform all stock administration related duties in a cost-effective manner.
• Proactively remain abreast of new information regarding methods of stock control and administration throughout the industry.
• Provide satisfactory resolution of all escalated, complex customer service queries and/or concerns regarding stock control in line with company policies and procedures.
• Contribute towards the design and implementation of fit-for-purpose initiatives aimed at improving customer service for Tracker across all relevant stock control touch points.
• Ensure that queries and complaints are resolved according to the relevant SOPs and standards implemented throughout the department.

Initiate Stock Orders

• Physically inspect stock levels and take readings in line with SOPs and policies and procedures.
• Record actual stock level details with narrative relating to stock ordering requirements and report the information to the line manager for further action and resolution where required.
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Internal Compliance with Tracker

• Ensure strict overall compliance throughout the department and put measures in place to drive adherence of stock control procedures.
• Responsible for contributing towards Operational Risk Mitigation through the proactive identification and mitigation of potential compliance risks, ensuring adherence to industry regulations  and Tracker's internal policies within scope of control.
• Contribute towards driving continuous improvement through conducting relevant stock control risk assessments and investigations with a focus on highlighting corrective measures.
• Ensure strict adherence to all internal Tracker policies, procedures and regulations in all work deliverables