Learning and Development Trainer
Position summary
Introduction
Job description
· Development and or review of training and educational programs for the internal training.
· Implement our sales techniques by conducting training or refresher training to all sales teams
· Update and maintain records of sales modules and materials
· Conduct reviews with relevant business heads to identify training and development needs of employees.
· Design learning programme frameworks that are fit for purpose and meet stakeholder requirements
· recommend suitable development interventions to address any skills gaps identified.
· Research content of learning programmes and other learning interventions in consultation with subject matter experts & align the content for the business.
· Develop and implement a training plan that ensures attainment of goals and profitability of both sales and Tracker. Research and procure external training programs to meet sales needs and requirements.
· Review feedback from stakeholders regularly and implement their recommendations and suggestions, where relevant.
· Conduct moderation of assessments to support the internal moderation process when required.
· Work with the Sales teams to identify competencies required for Sales workforce to perform optimally and put in place plans to mitigate gaps.
Minimum requirements
Minimum requirements
· Relevant Diploma /Degree or equivalent qualification in Human Resource Development
· ODETD Practices certification
· Minimum 3 years extensive training experience
· Accredited Assessor, Moderator, Facilitator & Accreditation in Designing Learning Material
· FAIS / RE Desirable
· Additional certification in sales training.
· Proven work experience as a Sales Trainer
Competencies required:
· Assessment and Moderation Principles
· Skills Development Facilitation
· Learning Management System
· Knowledge of conducting needs Identification and analysis
· Thorough Knowledge of Training Related Legislation
· The ability to analyse the current and future needs of the business and to formulate training plans accordingly.
· Research and identify external training programs to meet the business unit needs.
· Experience with web-based and e-learning platforms.
Skills Required:
· Sound understanding of hard core sales selling skills and processes
· Good interpersonal skills
· Proficient in MS office
· Excellent presentation and communication skills
· Organizational Skills
· Analytical and problem solving
· Change Management