System Support Learnership
Listing reference: track_001323
Listing status: Online
Apply by: 17 January 2025
Position summary
Industry: IT & Internet
Job category: Telecommunication and Mobile Systems
Location: Randburg
Contract: Fixed Term Contract
Remuneration: Market Related
EE position: No
Introduction
Tracker Connect is offering the opportunity of a lifetime to 8 of South Africa's young people with great potential, through a System Support Learnership Programme NQF Level 5 which will be based at Tracker Head Office in Johannesburg, to start 01 February 2025.
The purpose of the Learnership is to capacitate young unemployed youth with IT skills, experience and knowledge required to deliver excellent service.
Key Outputs:
This learning intervention is a full qualification which consists of structured unit standard-based learning combined with practical/workplace experience which totals to 147 credits. After having gone through the qualification the young people will be equipped with the following competencies:
Job description
- Ability to use logical methodology to troubleshoot the common types of hardware and software problems typically encountered in the day-to-day operations of an organisation.
- Ability to understand the role of technology in the business context.
- Ability to create integrated technology-based communication systems for improved business effectiveness.
- Ability to store, manage and retrieve knowledge (data) efficiently and effectively to meet organisational requirements.
- Ability to ensure secure information systems that will serve to protect the business from data loss and breaches of integrity.
- Ability to design and reflect business structure in IT Systems appropriately in order to optimise operating efficiencies, flows of data and resource utilisation within the structure.
- Ability to mobilise technical and technology-based resources to solve business problems in a specified context.
- Ability to perform cost effectively and efficiently in technology-based projects.
- Ability to manage customer relations appropriately.
- Ability to operate effectively within a change, release and configuration process.
- Ability to utilise technology-based research tools and knowledge-base repositories.
- Ability to identify and communicate business opportunities appropriately.
- Ability to install, support and maintain end-user applications
Minimum requirements
- Be a South African Citizen in possession of a valid SA ID
- Ages between 18 and 35 with no Criminal Record
- Matric and a Technical Support NQF level 4 qualification or equivalent
- Currently be unemployed
- Excellent interpersonal skills
- Detail orientation
- Desire and potential to learn
- The ability to cope with a constant changing and pressurised environment
- The ability to work in an environment where multi skilling is required
- Basic computer skills
NB: Applications should be accompanied by a comprehensive CV, certified copies of qualifications and ID.
The selection process will include interviews as well as assessments to establish the Aptitude and Skills level of the Applicants.
Tracker Connect (Pty) Ltd is committed to transformation in the workplace
If you have not heard from us within two weeks, please consider your application as unsuccessful
TRACKER IS COMMITTED TO EMPLOYMENT EQUITY IN THE WORKPLACE