Key Account Manager
Position summary
Introduction
Job description
§ Develop, maintain and enhance Partner relationships to C-Suite level.
§ Act as a liaison between Partners and Internal Stakeholders ensuring Partner requirements are met.
§ Identify New business opportunities with existing Partners
§ Identify and attract prospective strategic Partners
§ Identify, develop and implement Partner product requirements.
§ An Analytical role that prepares detailed proposals/quotes depending on each Partners requirement.
§ Stay up to date on external and internal developments and suggest new ways to increase sales.
§ Analyse, identify and optimise business processes.
§ Attend Insurance Conferences and functions.
§ Event planning for specific Partner functions.
§ Play a Major Strategic role by implementing sales strategies that lead to high consumer satisfaction, hence, building awareness and credibility with the key Partners.
§ Networking with customers to secure Business opportunities.
§ Maintain & manage financial analysis of Projected budgets.
§ Manage Technical aspects of business.
§ Stay abreast of Insurance Trends and Changes and competitor offerings.
§ Contract & Pricing Negotiation and Management of Service Level Agreements.
§ Support Regions with Sales Strategies.
§ Responsible for assessing, clarifying, and validating the Partners needs on an ongoing basis, maintaining high customer satisfaction ratings that are up to the business’s standards.
§ Identify training needs within Tracker.
§ Embark on customer research and identify the gaps.
§ Compile and analyse account information as input for Business Review/Board Report/Partner Engagements.
§ Monthly Partner discussions related to account performance.
§ Reach set Monthly & yearly Sales targets.
§ Project Management which includes collaboration with Internal and External stakeholders.
§ Implementation and execution of agreed projects.
§ Proficiency related to Telematics and data.
§ Develop, support & grow Insurance Sales Reps (Staff Management).
§ Report to Head: Insurance Channels
Minimum requirements
§ Matric and a relevant tertiary qualification with at least 5 years’ experience in the Insurance Industry.
§ Must have at least 3 years’ management experience.
§ In depth Insurance knowledge and background.
§ Insurance accreditation advantageous.
§ Project Management skills.
§ Market and competitor knowledge.
§ Strong financial understanding.
§ Strategic thinking skills.
§ Excellent communication and organizational skills- ability to work across all levels of management.
§ Excellent service orientation.
§ Time flexibility.
§ Attention to detail.
§ Excellent relationship builder.
§ Results and action orientated.
§ Ability to work under pressure.
§ Strong negotiation skills.
§ Communication skills.
§ Resilience
§ Presentation Skills
§ MS Office Proficiency