Installation Services Coordinator
Listing reference: track_001315
Listing status: Under Review
Apply by: 19 December 2024
Position summary
Industry: IT & Internet
Job category: Others: Administrative Support and Secretarial
Location: Randburg
Contract: Permanent
EE position: Yes
Introduction
TRACKER requires the services of the Installation Services Coordinator in the Installations Support Department based at our Head Office in Johannesburg. The successful candidate will be responsible for all related installation coordination duties.
Job description
Key roles and responsibilities:
- Creating service centre /technician applications with all relevant documents and general office administration.
- Ensuring technician codes and fitment centres are loaded on all systems and issued.
- Co-ordinating training and polygraphs
- Resolving all e-mail and telephonic queries related to fitment centres.
- Keeping updated records of fitment centres and technicians.
- Providing on-going training/ support to all fitment centres on the My Tracker site and CRM.
- Distributing work to the regional offices and fitment centres.
- Responsible for fitment centres Reports.
- Providing frontline and general admin training to fitment centres.
- Monitoring all Service Requests for he fitment centres.
- Relevant Purchase orders
- Dealing and interacting with all departments and fitment centres at all levels and maintaining good working relationships
Minimum requirements
- Matric with minimum of 1 years Service Administration experience.
- The suitable candidate will have an above average knowledge of al Tracker Systems.
- Good communication skills are necessary and the application must be able to speak , write and read English.
- Computer literacy is compulsory.
- Attention to detail and accuracy is essential
- The relevant candidate must energetic, motivate, have a sense of urgency and Customer Centric.