Receptionist / Switchboard Operator - Cape Town
Listing reference: track_001321
Listing status: Under Review
Apply by: 16 January 2025
Position summary
Industry: IT & Internet
Job category: Reception and Switchboard
Location: Cape Town
Contract: Permanent
EE position: No
Introduction
Tracker requires the services of a friendly Receptionist / Switchboard operator in the Client Services department based at Tracker Cape Town Office.
Job description
RESPONSIBILITIES
- The incumbent is expected provide excellent service to internal and external customers
- Operate and direct all calls on switchboard
- Receiving and welcoming visitors and customers and contacting the relevant department for assistance
- General office administration
- Receiving and dispatching parcels and envelopes
- Liaise with internal staff/departments by ensuring messages and information is timeously and correctly processed
- Maintains security by following procedures; monitoring logbook
- Assist with any other tasks or duties assigned by the Supervisor as the need arise to ensure exceptional and efficient service
- Administration of stock (Tea, coffee, milk, sugar, cleaning)
- Creating installation certificates, vehicle lists for clients
- Assist in keeping the reception area clean and tidy, at all times
Minimum requirements
SKILLS AND KNOWLEDGE
- Matric coupled with a minimum of 1 year working experience in a Reception environment or relevant tertiary qualification.
- Immaculately groomed individual with a friendly and energetic personality.
- Speak and write English fluently.
- A passion for customer service and a professional attitude at all times.
- The incumbent should have excellent interpersonal skills and the ability to pay attention to details.
- The ability to cope with a constant changing and pressurised environment.
- Computer literate with knowledge of Microsoft Office.
Benefits
Medical aid
Provident fund