We are a people company, because great people companies are great service companies.
Working at Tracker
Tracker is not a technology company or a security company. We are a people company, because great people companies are great service companies.
Our company reputation is embedded in our values which are:
We each take responsibility – for our decisions and actions.
We all live service excellence – by knowing our customers, understanding their needs and delivering on our promises. And never settling for second best.
We all pull together – working as a team, sharing our learnings and communicating clearly – in the knowledge that our efforts and contribution are valued.
We each show respect – respect for our team, our customers and our partners. We respect the environment that sustains us, because driving shouldn’t cost the earth.
We are committed to transformation - we are never arrogant or unfair. And you can count on our honesty.
Lastly, we all make a plan - we are smart thinking and fast acting. Always remaining positive and self-motivated in the knowledge that we have the right to challenge a situation and the right question.
Tracker and the South African Police Service have a long standing relationship and this impacts significantly on how we conduct ourselves. Our culture supports learning and development and hard work is rewarded.
Recruitment is a critical activity, not just for the HR team but also for line managers who are increasingly involved in the selection process. Our recruitment process will differ from role to role. In general it involves a telephonic interview, a selection interview and/or a panel interview, all relevant reference checks as well as a psychometric assessment.
These principles have not been dictated to us by senior management, but have been voted on by employees in our company.
This is our collective dictionary to make sure everyone clearly understands what our formula means.
This is the way we should behave at Tracker to be successful and to be true to our values.
We will measure our performance against our Formula for Success and if we behave according to our formula, we will become more successful. When we sometimes slip up – we will know where and we will have an opportunity to put it right so that this is always a great place to be.
What our staff have to say
Key Account Manager
I have been fortunate enough to be a member of the Tracker family for over 11 years. Tracker is a great company to work for, the foremost reason is that it is a company that makes a significant difference to the lives of our clients. Tracker is the industry leader in vehicle tracking and telematics and to be the best you need to work with the best. There are always opportunities for growth if you persevere, I am holding my sixth position since being employed here. Our people are dynamic, intelligent, diligent and helpful across all divisions. It is difficult to come across someone that won’t be willing to assist you.
It is such a great place to be that most people don’t leave. Our company is always innovating and simply
put I enjoy working here because of our purpose, position, prosperity, people and the value proposition.
Quality Assurance Coach
I am proud to be in the employ of a company which shares my personal values – I am a people’s person and Tracker is all about people...
To care is to protect” is the ethos we hold dear not only for the clients we serve, but our colleagues too, as this is our home away from home.
I have enjoyed both personal and professional growth while working at Tracker. I have been part of training programmes offered by our Learning & Development Department, and have also been part of our employee wellness programmes.
I would encourage anyone seeking the opportunity to grow, and live out their full potential to consider being part of the Tracker family.
In my view Tracker is a great company to work for simply because we make a real difference in the lives of people we may never get to know on a daily basis. We are protectors and a beacon of light in a very dark and dangerous world. This is the reason why I get up every morning and work very late at night. Not many people are lucky enough to be employed by a company where you can be a real super hero. That is what we are…every single day!
When looking into the eyes of a hijacking victim and you experience their gratitude you are left with an unbelievable feeling of satisfaction.
Quality Assurance Coach
At Tracker, I have been exposed to many growth opportunities and through these I have grown to understand the business better. I have held a number of roles during my career at Tracker and my journey thus far has involved constant learning. Tracker is my home away from home, so I approach each day with a positive mindset and willingness to learn. My daily mantra is “Always do your best in order to attract greatness”.
Tracker is a rapidly growing company and I’ve been privileged enough to be part of this growth since joining Tracker many years ago. Growth means opportunities for professional development and Tracker’s senior leaders have truly internalised the goals and objectives that have been laid out.There is a rare energy from the top down that is contagious and true collaboration is engrained in the company culture.
About our Learning and Development Programmes
- The Tracker Learning and Development Academy is a well established and reputable training institution that focuses on the delivery of various competencies in the security and technology industry through dedicated leadership, teamwork and experienced training facilitators.
- The Academy seeks to provide Tracker Connect with skilled people, who have the relevant competencies in sales, call centre operations, technical and insurance to ensure that they perform their duties optimally within predefined organisational standards in support of Tracker’s 3.0 Strategic objective