Agent – Outbound Sales
Position summary
Introduction
Job description
Responsibilities:
· Upselling /cross selling VAP products
· Meet and exceed the sales quotas
· Maintain contact and build lasting relationships with customers
· Make sales calls and contact both potential and existing customers
· Keep records of all interactions with customers
· Keep abreast of the latest market trends and remain updated on product knowledge
· Development of innovative and creative sales techniques
· Upselling/cross selling on different campaigns
· Ensure that Customer Service standards are maintained in a highly pressurised environment
· Follow up leads/queries
· Identify the needs of a customer and meet those needs through the purchase of products or services
Minimum requirements
Minimum Requirements:
· Matric and minimum of 1-2 years outbound sales experience in a call centre
· Excellent typing and accurate data capturing skills
· Excellent communication skills and telephone manner
· Computer literacy
· Analytical skills
· Persuasive and competitive nature will be an advantage
· Proven sales record
Benefits
- Medical Aid
- Provident Fund
NB: Please should you be contacted within 4 weeks, kindly note your application has been successful.