Customer Service Representative - Job Details

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Job in 'Customer Service' discipline and 'Other' category


Advertised Details
Job title: Customer Service Representative
Reference code: SAL0021
Job category: Other
Position status: Vacant
Min Salary (p/m): Market related
Position type: Permanent
Max Salary (p/m): Market related
City: Randburg
Description
TRACKER requires the services of a CSR at Head Office Sales.

KEY ROLES AND RESPONSIBILITIES

• Assisting the Sales Consultants.
• Process sales contracts/information.
• Maintain region records, statistics reports and targets
• Arranging and following up on scheduling of fitments
• Follow up leads/queries – Product info, account queries
• Data capturing.
• General Office Administration including telephone duties as required from time to time
• Typing and processing of documentation/ information.
• Receive and administer incoming calls.
• Provide service to both existing and prospective clients.
• Providing Quotes to clients
• Assist and attend to walk in clients and phone in clients
• Provide service within the region as well as other departments/regions/staff within Tracker.
• Filing of documents
Skills Required
• Matric with at 2 years’ experience in an administrative role
• Previous experience is the logistics industry would be advantageous
• Proficiency in MS Office & Outlook
Additional
- Medical Aid
- Provident Fund

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